UMW Toyota Motor will be temporarily suspending its sales and manufacturing operations in conjunction with the full Movement Control aka "total lockdown" currently being enforced by the Malaysian government to combat the widespread of COVID-19 in Malaysia.
However, some selected Toyota 3S and 4S centres across the country (including body and paint centres) have been granted the rights to operate within this 'total lockdown' period. Those who are in dire need of aftersales services from UMW Toyota, however, will need to book an appointment beforehand to ensure smooth operations for both customers and reduced numbers of technicians available at the service centres.
For those who have purchased any Toyota vehicles with warranties that are still valid but will expire during this MCO period, fear not as UMW Toyota Motor will offer a 30-day extension based on the calculations of this MCO's final day (supposedly next week, but we have a strong feeling that there will an extension or two).
According to Ravindran K., President, UMW Toyota Motor, "The past few weeks have been challenging for all of us. During these difficult times, we at Toyota and Lexus stand with all of you in solidarity in our fight against the pandemic. We have temporarily shut down our non-essential services. At the same time, we understand that during this time of uncertainty, we can still be of assistance and support. This is why we continue to be here for vehicle
emergencies and breakdown."
"We are extremely grateful to the Government for taking numerous intervention measures to not only safeguard Malaysians from the threat of the pandemic, but in introducing financial and industrial policies to ensure that the pandemic does not have a too severe impact on the economy. This includes a further extension of the SST exemptions which we believe has, and will continue to contribute significantly towards restoring consumer purchasing confidence," added UMW Toyota Motor Deputy Chairman, Akio Takeyama.