The Hap Seng Star Setia Alam Autohaus is managed by 29 personnel and spans close to 79,000 sq ft
Mercedes-Benz Malaysia and Hap Seng Star together launched a new Autohaus in Setia Alam in an effort to further strengthen the brand's presence in Klang Valley.
The Hap Seng Star Setia Alam Autohaus is managed by 29 personnel and spans close to 79,000 sqft of land area with a total of seven floors.
The showroom floor spans over 11,526 sqft with 16 cars on display and features new amenities such a self-service café, kid’s playroom and a luxurious ladies powder room for an overall exclusive and comfortable experience for customers.
The lifestyle retail experience includes Mercedes-Benz luxury accessories and collection boutique, catering to a wide range of customers with a variety of collectables and products.
Hap Seng Star has also increased their customer services capacity in this Setia Alam Autohaus with a work area spanning over 29,549 sqft with expandable work bays and maximised service capacity of up to 1,500 cars a month.
Scheduled service maintenance and major repairs are carried out by trained technicians equipped with complete and approved special tools from Mercedes-Benz.
Other service differentiation offerings range from Express Service 2.0, pick-up and delivery, drop-and-go service booking, wheel alignment and balancing, electrical diagnosis and repairs, paint coating, glass tinting along with insurance and warranty claims.
Hap Seng Group has invested a total of RM673 million to date, which includes the recent RM99 mil investment into this new Setia Alam Autohaus.
It currently operates Autohaus in 10 locations, including Kuala Lumpur, Kinrara, Balakong, Jalan Ipoh, Bukit Tinggi, Setia Alam, Melaka, and Iskandar Johor in Peninsular Malaysia.
In East Malaysia, Hap Seng is present in Kuching, and Kota Kinabalu. Hap Seng Group also operate a standalone Mercedes-Benz Certified Pre-owned Centre in Kinrara and a standalone Body & Paint centre in Shah Alam.