Good news for local Volkswagen owners, Volkswagen Passenger Cars Malaysia (VPCM) announced recently that it has obtained government approval to reopen its service centres and resume after sales operations, albeit with some restrictions.
While not all of its service centres will be open, VPCM keenly noted that the majority of them are. In accordance to the guidelines mandated by the government during the now extended Movement Control?Restriction Order (MCO/MRO), these service centres will be allowed to operate at minimal staff capacities, shorter hours, and by appointment basis only.
VW owners wishing to get their vehicles serviced are advised to contact their respective service centres first to set service appointments – strictly no walk-ins. VPCM have plenty of perks in store for owners during this time, most especially for owners who book their services online, and for owners who are serving as pandemic frontliners as well.
VPCM further notes that all service centres will have their premises regularly sanitised, perform safety screening and briefings for staff, conduct regular temperature checks for all at entrances, practice contactless vehicle acceptance, vehicle sanitisation before and after service, as well as pick-up and drop-off arrangement through selected dealers.
For further enquires, owners ought to get in touch with their respective service centres for clarification.