Mercedes-Benz Malaysia (MBM) together with authorised dealer partner Hap Seng has unveiled its first integrated one-stop centre – Hap Seng Kuching Autohaus – in East Malaysia.

Hap Seng has currently invested a total of RM237 million in enriching customer touchpoints nationwide, with an investment of RM53 million for the Hap Seng Kuching Autohaus alone.

As a full-fledged 3S centre, Hap Seng Kuching Autohaus is managed by 40 personnel who are well-versed in sales, technical services, and spare parts. Capable of servicing up to 510 vehicles a month, the Autohaus has 16 work bays and a spray booth. It is also equipped with an integrated full length work pit, capable of servicing an extensive range of Mercedes-Benz and FUSO Commercial Vehicles.

With a built-up area of 18,383 sq m, the Kuching Autohaus adheres to the Mercedes-Benz Presentation System II (MPS II), the benchmark in automotive customer experience.

To date, Hap Seng operates in 11 locations such as Bukit Tinggi, Balakong, Jalan Sultain Ismail, Jalan Ipoh, Kinrara, Klang, Ipoh, and Kuantan in Peninsular Malaysia. In East Malaysia, Hap Seng is present in Kuching, Miri, and Kota Kinabalu.

Hap Seng Kuching Autohaus is located at Lot 11298, Section 64, KTLD, Jalan Datuk Abang Abdul Rahim, 93450 Kuching, Sarawak.