Honda Northern Service Hub relocated to the mainland

New location hopes to reach more affected vehicle owners. Currently completion rate for replacement of affected Takata front airbag inflator is 58 per cent

Honda recall May

Honda owners in Penang, specifically whose vehicles are involved in the Takata airbag-related recalls will need to know that the Northern Service Hub has been relocated to the mainland. This was done to ease accessibility for more effected people. The mainland-located Hub started operations since 20th October 2016. Having said that, the other Service Hubs in Central and Southern regions remain at the same locations.

All three Northern, Central and Southern Service Central Hubs will operate daily and close only during public holidays. These Service Central Hubs are 1 open from 8:00 am to 5:50 pm on weekdays and from 8:00 am to 5:00 pm on weekends. The Hubs will operate until 31 December 2016.

To date, the completion rate for the replacement of affected Takata front airbag inflators is 58%. Ever since the Service Central Hubs and Mobile Hubs were set up on 1 August till 25 October 2016, Honda Malaysia replaced more than 92,700 units of affected Takata front airbag inflators and out of these, almost 13,000 units or 14% were replaced at the Honda Temporary Hubs.

As at 25 October 2016, there are still 6% of Takata front airbag inflators that are YET to be replaced in the Northern Region, while the percentage stands at 6% and 18% for Southern and Central Regions respectively.

Honda Malaysia confirms that stock availability for driver’s-side front airbag is at 100 per cent. So there will be very little delay in getting that part changed. Stock for passenger-side Takata airbags are building up, believed to reach 55 per cent by end of December 2016.

Honda Malaysia Sdn. Bhd. continues alerting and informing customers of the importance of replacing the affected vehicle’s airbag inflators, via increased frequency of postings on social media and SMS blast. Owners of Honda vehicles affected by the airbag inflator product recall are advised to get their vehicles checked and parts replaced at any authorised Honda dealers, Service Central Hubs or Mobile Hubs as soon as possible.

(List of Honda Central and Mobile Hubs. Click for full size image)
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